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FAQ
last minute cheap flights

How many passengers can I book at one go?


You can book up to a maximum of 9 passengers in one Ticket. However if you have more then 9 passengers, Please

contact us

or you can make two seperate tickets.

Why Should I Register with Cheapflybuzz.com?

We don't force you to register. However, if you register with us, you save the time for repeatedly typing your details when you make a booking. Additionally, it also opens the option to receive great travel deals from us via email.


How do I register with Cheapflybuzz.com?

It's easy to register with Cheapflybuzz.com, Just click the Register link on the top menu and complete the form. Although one does not need to register in order to book or search. You can complete the online booking process, and next time just use the same email address.


What is New with Cheapflybuzz.com?

www.cheapflybuzz.com provide Guaranteed Lowest cheapest discounted last minute Air Tickets & Hotels both Domestic as well as International. we provide best service to our valuable customers upto the completion of their journey. we provide a secured Payment gateway secure seal by CC Avenue for paying online through our web portal www.cheapflybuzz.com. you can pay through Credit/Debit Cards & Net Banking (indian only) and book online. we provide best search engine to our customers to search cheapest & lowest Flight and book online or you may call us at 91-9811306645, we will book offline for you.

What is the policy applicable to a pregnant woman?

A pregnant woman is allowed to travel only upto 32 weeks into her pregnancy for both domestic and international travel. It is mandatory to have an 'fit to travel' certificate given by a certified gynaecologist. However every airline has its own policy for travel pertaining to pregnant woman so before booking please call us to verify the facts of the specific airlines.
What is the condition for booking Infants?

Infant can be booked only if accompanied by an adult.
What are the suitable types of Photo Identification required for Air Travel, for passengers carrying E-Tickets?

Photo Identification that can be used by the passenger includes.
  • Passport (most preferred and mandatory for International Travel).
  • Driving License.
  • Photo Credit Card.
  • Voter's ID Card issued by the Election Commission.
  • Government Issued ID-Card.
It is important that the name on the E-Ticket matches the name on the photo identification produced for travel, else the passenger could be denied boarding.

Do I need to reconfirm my flight before departure?

For domestic flights, reconfirmation is not mandatory but its always recommended to check the flight timings before leaving for the airport. In case of international flights, it is airline dependent, but highly recommended.
What is the cabin baggage allowance prescribed by the airlines?

  • Generally, airlines permit one piece of hand luggage weighing upto 7 kg, with set dimensions 115 cm (length 50 cm + height 45 cm + width 20 cm).
  • Indian Government regulations permit ONLY ONE piece of cabin baggage per adult passenger. A laptop will be permitted in lieu of hand luggage but one   piece of hand luggage plus a laptop will not be permitted as cabin baggage. Further please note that in the flight(s) departing from Jammu and Kashmir you   will not be allowed to carry hand luggage due to security constraints.
  • Exceeding the maximum permitted baggage allowances will entail exces baggage charges
We recommend you to kindly confirm the facts and the excess baggage charges with the airlines by calling them.
Cancellations and Amendments

How do I cancel a flight reservation?
You can cancel your bookings by Signin in your account by using your email id & password, go to my bookings & cancel your bookings or by calling us at +91-9811306645 between 08 Am to 08 PM (all 7 days in a week) In domestic Flights Checkin starts 2 hours before Departure time & strictly closes 45 Minutes before departure time. Any Cancellation or change request is to be send before Four hours in advance from departure time of the flight in case of Domestic flights & In case of International Flights, Request is to be send before 24 hours. In NO show cases, we will not entertain for any cancellation, change or refund and No amount will be refunded in case of NO Show cases.
For any cancellations of the flights departing within 4 hours, we suggest you to kindly, contact the airlines directly and call us or send email at info@cheapflybuzz.com to claim your refund.

In case of International flights Checkin counter opens 3 hours before departure time & closes one hour before departure time.
If you have done a 'Web/Tele Check-in' with the airline, get in touch with the airline for cancellation. Cheapflybuzz.com will not be able to process the refund for the same and will not take any responsibility for the same.
What are the cancellation charges?

For all refundable class tickets, the airline cancellation fee is charged per sector per passenger. For All Domestic Flights normally all individual airlines are charging Rs. 1500/- as per sector per passenger basis. In addition to this charge Service fees Rs 500 will also be charged. International Flights cancellation charges depends on Airline to airline & sector wise are different.
For all Normal Domestic refundable class tickets, the airline cancellation fee is charged per sector per passenger. All Domestic Airlines normally are charging Rs. 1500/- as per sector per passenger basis. In addition to these charges Service fees Rs 500 will also be charged. International Flights cancellation charges depends on Airline to airline & sector wise are different however Minimum Rs 1000 per sector per person will be charged & may be more also.
In case of Special Discounted fares Service Fees Rs. 700/- will be charged per pax per sector basis. For all non refundable class tickets, the airline cancellation fee is the same amount as the base fare. This is not applicable on any promotional fares offered by airlines as cancellations charges for those will depend on the promotional offer. All charges for individual airlines are appended above per sector per passenger basis..
How long does it take to get the refund?
We usually process the refund within 1-2 working days of cancellation or claiming the refund. However, it may take slightly 7-15 working days to reflect in your account statement depending upon your bank. So you need not to worry at all. incase you don't get any refund within a stipulated time, write us with full details at info@cheapflybuzz.com, rest we will look after
Amendments

You can change the date or time (or both) of your travel; you cannot change the origin and the destination.
All amendments come at a fee that varies from airline to airline. In addition to this fee, charges an amendment handling fee of Rs 500 per passenger per sector. We'll collect these charges from you when we make the changes to your travel plans. We'll also collect the difference in fare, if any, applicable when the amendment is made.
About Failed Transactions

What to do Incase Transaction is failed during payment?
Some times Transaction is failed due to many reasons, Like low Internet connectivity, website updation, taking longer time on Bank payment page or any other reason. in that case, You need not to panic at all & don't try again and again, wait for some time (15-30 minutes) check your email ID for ticket confirmation or call us at 9811306645/57 for Transaction confirmation. In case we have received payments, we may book offline tickets & may send to your email id.
Payment Options Online Card Payments

Visa & Master both Credit/Debit Cards (Indian Only) may be used to pay online payment for booking of Air Tickets & Hotels through an online payment gateway system. You need not worry about your card information falling into the wrong hands because your bank will authorize the card transaction directly without any information passing through us. In approximately 25-30 seconds (depending on your internet connection) your bank will issue, using the online payment gateway, an authorization code and confirmation of completion of transaction.
If the payment on the credit/debit card is declined for some reason, alternate payment instructions must be received by cheapflybuzz.com 72 hours prior to the time of departure; else, the order is liable to be cancelled.
Internet Banking
You can pay either by Using Debit/Credit Cards or Net banking. List of All Banks included in the net banking are given below. Cheapflybuzz.com is a very reliable portal to book the airline tickets & hotels online. The customers can trust us as we ensure that their money remains safe. We accept the payments from the following banks on our payment gateway. We accept payment from all major Indian Banks.
1. Credit Cards :
* All VISA/MASTER Cards (Indian only)

2. Debit Cards :
* All VISA/Master/Maestro Cards (Indian only)

3. INTERNET BANKING: ALL MAJOR BANKS OF INDIA.
Allahabad Bank, Axis Bank, Bank of Bahrain and Kuwait, Bank of India, BANK OF MAHARASHTRA, CATHOLIC SYRIAN BANK, CITIBANK ACCOUNT ONLINE, CITY UNION BANK, CORPORATION BANK, DCB BANK, Deutsche Bank, Development Credit Bank, Dhanlaxmi Bank, Federal Bank, HDFC Bank, ICICI Bank, IDBI Bank, Indian Bank, Indian overaseas bank, Induslnd bank, Ing Vysya bank, J& K Bank, Karnataka bank, Karur Vysya bank, Kotak mahendra bank, Laxmi vilas Bank Netbanking, Oriental Bank of Commerce, Punjab National Bank Corp. Accounts, South India Bank, Standard Charted Bank, State Bank of Hyderabad, State Bank of India, State Bank of Mysore, State bank of Travancore, * Syndicate bank, Tamilnad Mercantile Bank, United bank of india, Vijaya bank, Yes Bank

Hotel Reservations
Do I need to reconfirm my Hotel reservation ? The Hotel confirmation sent through an email is an absolutely confirmed reservation.
Therefore, if you have already received a Hotel confirmation email from us, you are not required to re-confirm your booking.

Thanks for your valuable time in understanding our FAQ section.
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